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Equinix Customer Portal

Your infrastructure operates 24 hours a day, 7 days a week, 365 days a year, and so does Equinix Customer Care. The convenient Equinix Customer Portal gives you instant access for reporting issues, opening trouble tickets, and ordering new services.

Equinix Customer Portal

Equinix Customer Portal

The Equinix Customer Portal allows you to:

  • Öffnen von Tickets für Arbeitsbesuche
  • Lieferungen planen
  • Place orders for Smart Hands™ assistance or turn up a cross connect
  • Öffnen von Tickets für die Fehlerbehebung
  • Management des Site-Zugangs für Ihre Mitarbeiter

Log in to the Equinix Customer Portal


Customer Portal Mobile App

The Equinix Customer Portal mobile app lets you order, plan, and manage your requests and services wherever you are. Available on both iOS and Android.

App Store

app google


Mobile App Portal